Accessibility Statement

Our Commitment

OSMOSIS DAY SPA SANCTUARY is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. OSMOSIS DAY SPA SANCTUARY is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to identify and address any accessibility barriers on our website. Our goal is to provide a fully accessible experience for all users.

Accessibility Features

We have implemented the following accessibility features on our website:

Navigation and Structure

• Semantic HTML: We use proper HTML5 semantic elements to provide meaningful structure to our content.
• Skip Links: A "Skip to main content" link allows keyboard users to bypass navigation and go directly to the main content.
• Consistent Navigation: Our navigation structure is consistent across all pages.
• Clear Headings: We use proper heading hierarchy (h1, h2, h3, etc.) to organize content logically.

Keyboard Accessibility

• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
• Focus Indicators: Visible focus indicators are provided for all interactive elements.
• Logical Tab Order: Elements are ordered in a logical sequence for keyboard navigation.

Visual Design

• Color Contrast: We maintain sufficient color contrast between text and background colors.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality.
• Responsive Design: Our website adapts to different screen sizes and orientations.

Images and Media

• Alt Text: All meaningful images include descriptive alternative text.
• Decorative Images: Decorative images are marked appropriately to be skipped by screen readers.

Forms

• Form Labels: All form fields have associated labels.
• Error Messages: Form errors are clearly identified and described.
• Required Fields: Required fields are clearly indicated.

Assistive Technology Compatibility

• Screen Readers: Our website is designed to be compatible with popular screen readers including JAWS, NVDA, and VoiceOver.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes where appropriate to enhance accessibility.

Known Accessibility Issues

We are aware of the following areas that may present accessibility challenges:

• Some PDF documents may not be fully accessible. We are working to provide accessible alternatives.
• Third-party content (such as embedded maps) may not fully conform to our accessibility standards.
• Some images may have limited alternative text descriptions.

We are actively working to address these issues and improve accessibility across our website.

Third-Party Content

Our website may contain links to third-party websites or embed third-party content (such as Google Maps). While we strive to ensure accessibility on our own website, we cannot guarantee the accessibility of third-party content. We encourage users to report any accessibility issues they encounter with third-party content.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML5
• CSS3
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

OSMOSIS DAY SPA SANCTUARY assessed the accessibility of our website by the following approaches:

• Self-evaluation using automated accessibility testing tools
• Manual testing with keyboard navigation
• Testing with screen readers
• Review of WCAG 2.1 Level AA success criteria

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with:

Physical Accessibility

In addition to our digital accessibility efforts, our physical spa location is designed to be accessible to all guests:

• Wheelchair-accessible entrance and facilities
• Accessible parking spaces available
• Accessible restrooms
• Staff trained to assist guests with disabilities

Please contact us if you have specific accessibility needs so we can ensure your visit is comfortable and accommodating.

Policy Updates

This accessibility statement was last updated on January 2026. We review and update this statement periodically as we continue to improve our website's accessibility.

Contact Us

If you have any questions about this accessibility statement or our accessibility efforts, please contact us: